IT Systems Support Assistant

Ref: ISSA-M-N-41562
City/Region: Malton
Salary: Competitive

3 week shift rotation:

Monday - Friday

  1. 00am - 1.00pm, 7.00am - 3.00pm and 10.00am - 6.00pm

We are looking for someone who is passionate about IT, developing, keen to learn and progress. You will have a problem-solving nature, with the ability to support and explain technology in every day terms and you will be a confident communicator with good interpersonal skills.

Assisting with strategic projects supporting the Karro sites in line with the company IT strategy. The role ensures that projects impacting on or requiring IT involvement are reported and managed in line with the IT corporate governance and procedures with a special emphasis on factory systems.

Key responsibilities:

  • Spending time within the factory and office as required
  • Scanning data into fast moving systems to ensure the system is generating the correct product label information
  • Assist in the resolution of any service interruptions and implementation of appropriate functional solutions as needed to ensure on-going problems are resolved
  • Support the implementation of the company strategy by evaluating, recommending and implementing key activities to deliver
  • Develop and maintain your expertise in the ICT systems and services whilst maintaining the ability to meet the businesses demands
  • Regular interaction with internal customers across the business
  • Work as part of a unified team, driving increased IT and business knowledge throughout and supporting an environment for the whole team to contribute to success
  • Manage the process of change effectively

Skills, qualifications and experience:

  • Strong IT literacy is essential
  • A very keen eye for detail and ability to maintain good, accurate records
  • Excellent communication and strong negotiation skills
  • A methodical approach to problem solving
  • Determined and resilient, with the drive to complete tasks
  • Ability to work under pressure
  • Good analytical and numerical skills
  • Ability to work individually but also part of a team

Proactive health and safety is a prerequisite to employment at Karro Foods. All roles have a responsibility to demonstrate commitment to the companies' health and safety goals, and as such it forms an essential component of all job descriptions, at all levels.

Benefits include:

  • Competitive salary
  • 33 days holiday (including bank holidays)
  • Competitive contributory pension
  • Life assurance scheme funded by Karro

At Karro we are dedicated to rewarding and enriching the careers of the people who work for us. If you are hardworking, willing to get involved and respond well to a challenging and fast-moving environment, then you will find Karro to be a well-matched employer who will support you at every turn and reward your dedication with support, development and long-term career prospects.

About Karro:

Karro Food Group is a major UK food business, employing c. 5,000 people over 14 sites across the UK and Ireland and generating turnover of £1.2bn. Karro is a leading producer of both fresh and cooked meat products, and, following its recent acquisition of Young's Seafood, is now one of the UK's leading multi-protein food businesses. The business supplies to retail, foodservice and manufacturing customers across the UK, as well as export customers globally.

Apply for this position